The Resident Services team looks after Peterborough Housing Corporation’s family, senior, affordable, rent supplement, and supportive housing communities. Our team is committed to serving our communities, striving for strong and healthy neighbourhoods.
The Resident Services Team is responsible for:
- Day-to-day operations
- Program details
- Building condition checks and repairs
- Rent calculations and changes
- Lease renewals
- Legal forms and processes
- Tenant questions and concerns
Our goal is to help our community by creating strong and healthy neighbourhoods.
Housing Retention and Conflict Resolution
Often, we live close to our neighbours and disputes or arguments happen. Sometimes small matters, if not properly dealt with, can lead to hard feelings. Our team is committed to working with residents to retain their housing by providing timely and qualified support. To ensure community health and vitality, the resident services team also provide coaching and resources to residents experiencing conflict within their community.